Pelaa Casino
Starting in 2018 with a heavy focus on the Scandinavian market, Pelaa Casino quickly made its way across Europe and all the way to North America. Tapping into the resources of the ambitious gaming operator Genesis Global, it comes fully loaded. In the coming guide, we take a closer look at everything the casino has to show for. Starting from the welcome bonus and the long-term promotions and moving on to the payment terms and the excellent game collection. With top vendors like BTG and Evo Gaming, there's plenty to unwrap and the very best is available for Android and iPhone. To top it all, Pelaa Casino has a VIP club as well that's finally starting to take shape.
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:1300+
Bonus
Pelaa Casino account registration
Signing up for Pelaa Casino takes a few minutes and 2 steps to complete. To get started, enter a username, email address and choose an account password. At step two, you have to provide your name, date of birth and current address. You also have to enter your phone number and select an account currency. Once you complete the required fields, Palee will send you an email containing an activation link. Open it to confirm your account and you’ll be ready for your first deposit and the welcome offer.
Casino welcome bonus
Pelaa Casino offers a big welcome bonus of up to €1,000 and 150 free spins on Gonzo’s Quest (slot may vary for the different markets). The offer spans the first four deposits and to claim the first 100% match bonus up to €100, you have to deposit at least €10 (e-wallets excluded). This will also trigger the free spins, 15 of which are credited immediately and the rest in batches of 15 over the course of 9 days. The maximum you can cash out from spins is limited to €100. To trigger the second 50% bonus up to €300, you have to apply promo code PELAA2 and with promo code PELAA3, you get a 25% boost up to €300 on your third deposit. The final 25% match bonus up to €300 requires promo code PELAA4. The winnings from the match bonuses are limited to €2,000 and you have to wager them 40x before you can cash out.
Live casino bonus
If you prefer getting started with the live casino, you can go for the Pelaa 100% live casino welcome bonus instead. It’s capped at €100 and to trigger it, you have to deposit €10 or more (e-wallets excluded). The bonus is limited to roulette, baccarat, Dream Catcher, Andar Bahar and Teen Patti, and must be wagered 40x before you can cash out. All games contribute 10% to the requirements except for blackjack which contributes 5%.
Tuesday free spins
If you deposit and wager at least €10 between Friday and Monday, Pelaa will give you free spins on Tuesday. The number of spins depends on your deposit amount and the winnings are capped at €100. Standard rollover requirements of 40x apply.
Friday match bonus
Make two deposits of at least €50 in total between Monday and Thursday, and you can get a 25% match bonus up to €100 on Friday. Standard rollover requirements of 40x the bonus amount apply with the winnings being limited to €2,000.
Banking
Casino Pelaa offers a wide choice of account currencies, incl. USD, EUR, GBP, CAD, NZD, AUD, Scandinvian Krona, CLP, BRL and JPY. This may spare you the currency exchange fees but there’s no way around the 2% withdrawal fee of at least €1.90. Processing speed on the other hand is rather average and it can take up to 3 days for Pelaa to settle withdrawals. From that point on, e-wallet payments are almost instant (up to an hour) and cashing out to a card may take up to 3 days. If you’re wiring your winnings, it can take up to 5 business days util they reach your bank account. The minimum withdrawal amount is set to €10 and you can cash out as much as €2,300 in a single transaction.
Games & Software
Pelaa Casino is home to some of the most popular blockbusters and real money casino games the industry has to offer. From Gonzo’s Quest famous for its tumbling reels to Starburst with its expanding wilds and the howling Wolf Gold where you can stack up wilds. Pelaa makes sure there’s a little something for every type of player. If you’re after game features, Microgaming’s Immortal Romance has four of them while 9 Masks of Fire offers up to 2,000x the bet for filling the reels with masks. There’s plenty of excellent Megaways titles as well. Starting from BTG’s Who Wants to Be a Millionaire which offers up to 50 free spins and unlimited multipliers. On Forgotten Island you also get unlimited multipliers during the bonus round and can expand the winning combinations to over 100,000. And if you came looking for jackpots, Palee offers over 60 progressive titles. Mega Moolah, Major Millions and Mega Fortune are just a few of the slots that can turn your life around. Red Tiger on the other hand have an entire category dedicated to their Must Fall Jackpots. Two drop on a daily and weekly basis and one keeps accumulating until somebody wins it so you get plenty of opportunities for winning big.
Slots
Roulette
Poker
Dealer
Blackjack
Baccarat
Keno
Bingo
Craps
Scratch
Jackpot
Financials
Move on to the Pelaa live casino and you can find a hand-picked collection of Evolution Gaming’s most popular tables. There’s Lightning Roulette offering extra numbers that can pay up to 1:500 along with French and Auto Roulette offering La Partage. For blackjack players, there are exclusive high-roller tables and the popular low-stake friendly Freebet, Infinite and Power Blackjack versions. There are also a couple of lobbies for baccarat with squeeze and controlled squeeze and tables for classic and Texas Hold’em Poker. And if you like game shows, Pelaa features Crazy Time, Dream Catcher and Deal or No Deal.
Mobile App Download
Powered by the bespoke Genesis casino platform, the Pelaa mobile casino delivers a solid mobile experience even without native apps for Android and iOS. The game library is reduced to about 500 titles but all hits, progressives and live tables are available on the go. You can find anything from five-reel classics like Royal Sevens XXL to more advanced titles like Divine Fortune and mobile blockbusters like Vikings go Berzerk. You can also play blackjack against the dealer, have a spin at the European and French wheels or have fun with Evo’s game shows. And with every bet you make on your iPhone or Android, you get closer to Pelaa’s VIP club. Keep spinning and you can unlock extra perks like dedicated support, faster payments, special bonuses and exclusive prize draws taking place every month.
Android app
Pelaa Casino has no mobile app on Google Play, nor it offers an APK file to download and install manually. All it takes to play in the mobile casino is a mobile device running Android 5.0+ and a stable internet connection.
iOS app
There’s no Pelaa iOS app on the App Store and you can only play over Safari. Fast, stable and perfectly optimized, the mobile casino will run without any performance issues even on older iOS 9.0 iPhone and iPad devices.
Contact
Pelaa Casino offers customer support in English, German, Finnish and Swedish 7 days a week from 09:00 to 01:00 CET. Live chat is automated so to get to a service agent you’d have to either call or email the casino. Pelaa has a relatively big player base and phone waiting times tend to be rather long. Email replies on the other hand usually take up to 48 hours. If you need general information, you can look up their FAQ section located in the upper right corner. It covers anything from bonus questions to payment terms and technical issues. Alternatively, you can hit them up on Twitter where you can find them as @PelaaCasino.
Support in English
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00356 27782825
support@pelaa.com
Chatbot
N/A
Support in English
00356 27782825
support@pelaa.com
N/A
Live Chat
24/7 Support
FAQ
Who owns Pelaa Casino?
It's fully owned by Genesis Global which dates back to 2014 and runs a number of popular online casino venues. It's considered a generally reliable operator with the exception of a couple of failures to self-exclude players, which were escalated to MGA.
Is Pelaa safe and legit?
Regulated under three gambling authorities, it ensures coverage of all of the players' accounts. Furthermore, the casino is fully PCI compliant and handles all personal information using an SSL connection.
Are the Pelaa bonuses sticky?
No. Any active bonus can be surrendered from the Balance and Bonus tab by clicking Forfeit. Keep in mind you'd have to surrender any related winnings as well.
Are there any hidden fees?
If the Pelaa detects a duplicate account, it may claim any related winnings and bonus funds back plus a 10% fee. Upon closing an account, any remaining funds will be returned to the method used for the deposit plus a 3%. Additionally, if a refund or withdrawal has to be transferred to a payment method different from the original one, the casino may charge an administration fee of €10.
How to join the VIP club and what it offers?
The Pelaa VIP Club is invite-only, meaning you have to either be a high roller or remain an active player for long enough to receive an invitation. Once part of the club, you get to discover a number of perks, incl. priority support and withdrawals, exclusive bonuses, regular prize draws and special gifts.
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