In the gaming scene since mid-2021, Casino Masters is the latest member of the Genesis Global family. Tapping into the resources of the group and running on its bespoke casino platform, they have plenty to show for. In the coming review, we take a closer look at everything they bring to the table. From the starting and ongoing promotions to the payment service and their excellent game library. Powered by top vendors like Play'n Go, Microgaming and Evolution Gaming, there's plenty to explore on desktop, Android and iOS. And to make sure everything goes well on the way out, we also check out their T&Cs for hidden fees and bad surprises.
- Licenses:Malta UK
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:1200+
Casino Masters account registration
To sign up for a new account with Casino Masters, you have to fill out a simple form providing a username, password and email address. Next, general personal information is required including name, date of birth, a valid phone number and current address. You also have to select an account currency at this step. Make sure to choose accordingly, as you won’t be able to change it later on. Once you complete the form, you’ll receive a confirmation email containing a link to activate your account.
Casino welcome bonus
Casino Masters offers a 100% welcome bonus of up to €200 and 30 free spins on Twin Spin, Starburst, Reel Rush and Gonzo’s Quest. You have to deposit a minimum of €10 (e-wallets excluded) to trigger the offer and the wagering requirement you have to meet is 40x the bonus. The maximum you can cash out from the match bonus is capped at €2,000 and from the free spins at €100. Players from certain markets don’t qualify, incl. Belgium, Ukraine, Switzerland, China and Poland among others.
Weekly match bonus
Every Monday, existing customers can get a 25% match bonus up to €100 on deposits of €10 or more. To qualify for the offer, you need at least two deposits worth €50 made over the four days prior to Monday. To cash out the bonus, you have to wager it 40 times.
Monthly match bonus
Once a month, Casino Masters offers a 50% bonus up to €50 on deposits of at least €20. The wagering requirement you have to meet is 40x the bonus amount.
Casino Masters VIP Club
If you stick around for long enough or if you’re a high roller, you can expect an invite to Casino Master’s VIP Club. Backed by Genesis Global, it started on shaky ground with canceled VIP events and account manager shortage. However, it’s finally starting to take shape. Service is excellent and readily available, bonuses are frequent and fair and there are exciting prize draws taking place every day.
Casino Masters supports a long list of account currencies, incl. USD, EUR, GBP, NOK, SEK, DKK, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, KRW and UAH. This may save you the currency exchange fees but not the 2% withdrawal fee of at least €1.90 that applies to all payment methods. As a standard player, you can withdraw as little as €10 and up to €2,300 in a single transaction. Raising the limits is only possible as a VIP player. Processing speed on the other hand is about average and it takes Casino Masters up to 72 hours to approve withdrawal requests. Once settled, payments to e-wallets take hours, to cards – one to three days, and to bank accounts – three to five days. Deposits are free of charge and lightning-fast, starting from €10 and up to €5000 for most payment methods.
Games & Software
The Casino Masters game library counts more than a thousand slots, RNG games and live tables provided by some of the industry’s top developers. From all-time classics like Play’n Go’s Book of Dead with its 250,000 coin jackpot to BTG’s Megaways hit Bonanza and Pragamtic’s howling progressive Wolf Gold. Casino Masters has back-to-back hits on the offering. If you’re looking for game features, the vampire-themed Immortal Romance from Microgaming has four of them and an excellent RTP of 96.86%. Get to the Chamber of Spins and see for yourself what makes it a legendary title. And for those looking for big wins, there’s an exciting collection of hot progressive jackpots. Play’n Go offer their Wealth Jackpots on Beast of Wealth, Celebration of Wealth and Temple of Wealth. Get lucky enough to land a wild on a gold reel during the base play and you get to the jackpot pick’em round. You can also test your luck on NetEnt hits like Mega Fortune which has a jackpot wheel that can drop over €2 million.
If you’re more into the live experience, Casino Masters teams up with Evolution Gaming to bring you some of their most popular games. You can find exclusive blackjack tables offering Perfect Pairs and 21+3 where you can pull up a char for €50. There are also multiple seven-seat tables for low and high rollers along with the popular Free Bet and Infinite Blackjack where bets start from €1. At the wheels, you get to choose between 20 popular versions. Lightning Roulette and Auto Roulette are on the offering together with dedicated European tables for German and Swedish-speaking players. And when it comes to baccarat, you can play with squeeze or controlled squeeze for as little as €5. At the Speed tables, on the other hand, you can pick up the pace with quick 10-second rounds. There’s also Evolution’s unique take on bingo – MegaBall and all popular game shows, incl. Crazy Time, Monopoly Live and Deal or No Deal.
Rise of Olympus by Play’n Go – a 5-reel, 5-row cascading slot game where you get to unite the powers of Zeus, Hades and Poseidon to form massive winnings. Trigger the Hand of God feature during the base game and Hades will transform a random set of symbols. Poseidon can add up to 2 wilds, whereas Zeus will destroy two random sets of symbols. And if you land 5 god symbols, the gods will take turns to supercharge the grid.
Rich Wilde and the Tome of Madness by Play’n Go – a continuation of the Rich Wilde series offering a 5×5 grid with cascading reels and drastically increased ways of winning. Winning combos are formed by landing four or more matching symbols that touch vertically or horizontally. The winning symbols are then replaced by new ones and this can be repeated indefinitely.
Thunderstruck II by Microgaming – a legendary Microgaming slot with 5 reels, 3 rows and 243 ways to win. Packed with four godly free spins features, it offers a fine balance between free play and bonus multipliers. If you manage to fill up the reels with wild symbols, you can bag 8,100x the bet.
Mobile App Download
Casino Masters doesn’t offer native apps for Android or iOS and fully relies on the Genesis web-based casino platform. The game library is reduced to about 500 titles but all mobile hits and progressives are available on the go. From classic 5-reelers like Super Fast Hot Hot RESPIN to Gonzo’s Quest, Twin Spin and all RNG table and card games. To top it all, you also get your hands on 60+ live tables from Evolution Gaming. You can play blackjack, baccarat and poker against the dealer or have a spin at the most popular roulette tables. No matter what you go for, the mobile gaming experience is solid all around. All games run smoothly and in full-screen across a wide range of mobile devices and it’s easy to forget that you’re playing over the browser and not on an app.
There’s no Casino Masters mobile app to download from Google Play or an APK file available on their website. The web-based mobile casino, however, is extremely lean and it will run without performance issues even on older Android 5.0+ smartphones and tablets.
iOS mobile app
Casino Masters has no app listed on the App Store and you can only play over Safar. As testing showed, even iOS 9.0 iPhone and iPad devices can run more recent and graphically demanding games without issues.
As part of Genesis Global, Casino Masters offers quick and reliable customer support seven days a week from 09:00 to 01:00 CET. Live chat is fully automated so if you need a service agent, you’d have to either call or email them. The casino has a still relatively small player base so waiting times are rather short. Reaching them over the phone rarely exceeds 5 minutes and email replies take up to two days. Alternatively, you can check out their extensive FAQ page. It covers everything from account and registration questions to bonus and payment terms and technical issues. You can also find them on Twitter as @CasinoMaster12 where they can answer general queries.
Who owns Casino Masters?
It's part of the ambitious gaming group Genesis Global. Dating back to 2014, they run over a dozen popular online casinos, incl. Casino Cruise and Sloty. Their reputation is generally good with the exception of a couple of failures to restrict players which were escalated to MGA.
Is Casino Masters safe and legit?
Yes, it's regulated by two major gambling authorities and undergoes regular RNG audits. It also uses an SSL connection for all information exchanges and is fully PCI compliant.
Are the Casino Masters bonuses sticky?
No, you can forfeit claimed bonuses at any given time. However, you'd have to surrender any related winnings as well. To do so, go to the Balance page and click Forfeit on the active bonus.
Do I need a bonus code?
No. To claim the welcome offer all you have to do is select it from the drop-down menu at the cashier. All other bonuses are available in the Promotions tab.
When do I get my free spins?
Casino Masters will credit any free spins within 24 hours after making a qualifying deposit. The free play from the welcome offer, however, is released once you wager €5 or the currency equivalent.
Are there hidden fees?
In case of a duplicate account, Casino Masters may claim any bonus funds and winnings plus a 10% fee. Upon account closure, there's a 3% fee of at least €2.50 that applies to the remaining funds. Furthermore, if a payment must be issued to a payment method different than the one used for the deposit, there's a €10 administration fee plus a 2% handling fee.
Can I change my default currency?
Once set, you won't be able to change it. The only way around it is to close and reopen your account. Make sure to contact customer support first in order to make sure your account won't be flagged as a duplicate.