Launched in mid-2020, Casino Lab is one of the latest additions to the increasingly popular Genesis Global family. And like its sister brands, the casino has a lot going for it. In the coming guide, we take a look at everything they have to offer. From what you get as a new player and the bonuses they offer in the long term to the T&Cs and the withdrawal fees. We also take a deep dive into their game library and check out the very best slots and progressives they bring to the table. With top vendors like NetEnt, BTG and Evolution Gaming there's plenty to explore. And even without native apps, most of the offering is available for Android and iPhone as well.
- Licenses:Malta UK
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:1300+
Casino Lab account registration
Depending on your region, you can sign up for Casino Lab using Bank ID. Simply enter your online banking credentials and your account will be created and verified automatically. If that’s not the case, you’d have to go through the three-step registration process. To get started you have to enter a username, phone number, email address and set up an account password. Next, you have to enter your name and date of birth followed by your current address and account currency. Once you provide the required information, your account will be created and you’ll be ready to head out for the cashier and claim the Casino Lab welcome bonus.
Casino welcome bonus
Casino Lab offers a massive welcome bonus of up to €1,500 and 300 spins spanning the first four deposits. On your first deposit of €10 or more, you can claim a 100% match bonus up to €300 which also triggers the free spins. Credited in batches of 30 over the course of 10 days, they can be used on Reactoonz or Starburst depending on your location. To claim the second 50% bonus up to €400, you have to apply bonus code WCL2. With promo code WLC3, you can get your third deposit matched by 25% up to €400. Apply promo code WLC4 on your last deposit and you can get the final 25% bonus up to €400. The rollover requirements are 40x the bonus amount and e-wallet payments are excluded from the offer. The maximum you can cash out from the free spins is limited to €100 and from the match bonuses to €2,000.
Live casino bonus
If you prefer starting with the Casino Lab live games, you can go for the 100% live casino bonus instead. A minimum deposit of €10 is required to trigger the offer and the maximum bonus amount is capped at €100. You can play with house money on roulette, blackjack, Dream Catcher, Andar Bahar and Teen Patti only. E-wallet payments are excluded from the offer and the wagering requirements you have to meet are 40x the bonus amount.
Casino Lab hosts some of the most popular slot races the industry has to offer. Prize pools vary for the different events but they tend to be in the range of €1 million, sometimes even more. And for most parts, you can either trigger a mystery jackpot or you get to climb up the leaderboard based on the highest single spin win you manage to achieve.
Currency exchange fees are quite unlikely to be an issue given Casino Lab’s wide range of supported account currencies – USD, EUR, GBP NOK, SEK, CHF, CAD, AUD, ZAR, MXN, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, NGN, BGN, HRK, HUF, PEN, KRW and UAH. However, there’s no way around the 2% withdrawal fee of at least €1.90 that applies to all payment methods. Processing speed on the other hand is about average and it takes between 24-72 hours for withdrawals to get approved. From that point on, e-wallet payments are almost instant, whereas cashing out to a card can take up to three days. Bank wires on the other hand take 3-5 working days to reach your account. Deposits and withdrawals start from €10 and you can cash out up to €2,300 in a single transaction.
Games & Software
From Starburst and its expanding wilds to the three-reeler Jocker’s Luck with its cash towers and everybody’s favorite Gonzo’s Quest. Casino Lab is brimming with blockbusters and offers game mechanics for every type of player. You can find Nordic hits from YGGDRASIL like Vikings go Berzerk that has a rage meter for the free spins along with excellent cluster slots like Aloha! with its sticky win re-spins. There are also tons of excellent Megaways titles to explore. BTG offer their franchise hit Who Wants to Be a Millionaire where you can get in the hot seat to win up to 50 spins. Microgaming’s Forgotten Island and Silverback Mountain on the other hand have unlimited multipliers for the bonus round. If you’re into more classic gameplay, Royal Seven has the most simplistic paytable out there. Ramses Book on the other hand mixes things up with scatter play and 10 free spins. And when it comes to winning big, Casino Lab is home to some of the most popular progressives. You can find the immensely popular Mega Moolah jackpots which seed at €1 million along with NetEnt’s progressives which can be won in the pick’em bonus game. Red Tiger’s Must Fall Jackpots have an entire category on their own packed with a dozen slots featuring three jackpots that drop on a daily and weekly basis.
In over 60 live tables, Casino Lab features some of the most popular games Evolution Gaming has to offer. There are exclusive blackjack tables for high rollers along multiple seven-seat blackjack tables offering 21+3 and Perfect Pairs side bets. If you’re into low-stake play, you can pull a chair at the Inifinite Table for just €1 or have some Power Blackjack where you can double, triple or quadruple your bet. There’s also French Roulette with La Partage and Lightning Roulette that offers extra random numbers that can pay up to 500:1. Baccarat players can find multiple tables offering squeeze and controlled squeeze, whereas poker players can play Three Card and 2 Hand Casino Hold’em Poker against the dealer. When it comes to game shows, Casino Lab offers the most popular choices out there. You can find the most expensive live game to date Crazy Time together with Deal or No Deal, Monopoly Live and Mega Ball 100x if you’re into bingo.
Mobile App Download
Casino Lab runs on the mobile-friendly Genesis platform which is available for instant play only. But even without native apps for Android and iOS, you get a solid mobile gaming experience all around. Fast, stable and lean, the mobile casino offers access to over 500 highly optimized mobile games. You get your hands on top mobile slots like Starburst, Wolf Gold and Twin Spin and all progressives the casino has to offer. Thanks to Evolution Gaming, all popular live games are also available on the go. You can play blackjack against the dealer, spin the European and French wheels or play any of the game shows available in the desktop casino. And with every bet you make on your Android or iPhone, you get closer to the Casino Lab’s VIP club which offers special bonuses, priority support and more.
There’s no Casino Lab mobile app on Google Play or an APK file to download and install manually. The web-based mobile casino is perfectly optimized for mobile devices and you can play in Casino Lab on any Android 5.0+ mobile device.
iOS mobile app
With no Casino Lab iOS app on the App store, you can only play in the mobile casino over Safari. All it takes to enjoy a stable and smooth mobile gaming experience is an iPhone or iPad running iOS 9.0+ and a stable internet connection.
Casino Lab offers customer support in English, German, Finnish and Norwegian 7 days a week from 09:00 to 01:00 CET. Live chat however is automated and if you need to contact a real person, you’d have to either email or call them. The casino has a rather big player base so phone waiting time can be often long. Email replies on the other hand can take up to 48 hours. If you need general information, their FAQ section covers all key topics, incl. payments, bonus terms and technical issues. Alternatively, you can hit them up on Twitter where you can find them as @CasinoLab.
Who owns Casino Lab?
The casino is part of Genesis Global which was founded in 2014 and runs over a dozen excellent online casinos. The group maintains a generally good reputation with the exception of a couple of failures to restrict players with gambling issues that were escalated to the Maltese Gambling Authority.
Are the Casino Lab bonuses sticky?
No, you can forfeit bonuses at any given time. You'll however have to surrender any related bonus-related winnings as well. To do so, go to the Balance and Bonus tab and click Forfeit on the active bonus.
How long the verification takes?
Once you provide the required documentation - a copy of a valid ID, proof of address and proof of payment method ownership, it can take up to 72 hours. In certain cases, however, the casino may require additional documentation which may prolong the verification process.
When will I receive my money?
It can take up to 3 days for Casino Lab to process your withdrawal requests. Once released, e-wallet payments take up to an hour, card payments up to 3 days and bank wires up to 5 days. For more information about each of the supported payment methods, you can refer to the casino's payments page.
What does the VIP program offer?
You get a number of perks, incl. a dedicated account manager, exclusive offers and bonuses, and faster withdrawals. There are also exclusive VIP prize draws and special birthday and holiday packages.
Up to €480
+ 80 free spins
Up to €150
150 spins for €10
Up to €100
+100 free spins
Up to €1,000
+ Reward points
150 FS for €10