Casino Joy
Established in 2014, Casino Joy is one of the more recent and popular Genesis brands. As good as the group is, the casino has a mixed reputation. There is a record of MGA complaints about failing to provide self-exclusion along with multiple claims for unpaid bonus winnings. Alarming, but nothing too extreme for a casino of this size. Verify your account early on just in case and stick to the T&C, and you get to enjoy one otherwise excellent casino experience. Hundreds of slots from top vendors like NetEnt and BTG, the most popular live tables from Evo and big starting offer to explore at will - on desktop, Android or iPhone.
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:1300+
Bonus
Casino Joy registration
You can sign up for Casino Joy in two ways. You can either use your bank ID if you have an account with one of their partnering banks or go through the registration process. Opening a new account takes only a couple of minutes. You’d have to provide your email address and set up your username and password to get started. Next, personal information is required. Your name, address, phone number and account currency. Select a currency you’re intending the make payments in or your payments will be subject to currency exchange fees. Once you enter all the required information, you’ll receive a confirmation email. Open the link to activate your account and you can head out for the cashier to claim their massive welcome offer.
Casino Welcome Bonus
When signing up for Casino Joy you can claim four deposit bonuses of up to €1,000 and 200 free spins on Starburst. All you have to do to get the initial 100% match bonus up to €200 and the first 20 free spins is select the bonus offer at the cashier. The rest of the spins are credited in batches of 20 over the course of the next nine days. Apply promo code WJOY2 to claim the second 50% deposit bonus up to €200, and promo codes WJOY3 and WJOY4 to get the last two 25% bonuses of up to €300. The minimum amount you have to deposit is €10 with e-wallet payments being excluded. A standard wagering requirement of 60x applies to the bonus and the free spins unless you get referred from here. In such a case, you would only have to wager the bonuses 40x.
Live Casino bonus
If you prefer starting with some live play, you can go for the Casino Joy 100% live casino bonus of up to €100. You can bet the house money on all live roulette, blackjack tables, Dream Catcher, Teen Patti and Andar Bahar. The maximum allowed bet is €30 with all live games having 10% contribution except for blackjack, which contributes 5%.
Tuesday match bonus
You can claim Casino a 25% bonus up to €100 when making a deposit of €10 or more on Tuesday. The rollover requirement is 40x the bonus and you can cash out as much as €2,000 from the bonus play.
Weekend freebies
Stay active throughout the week by making at least two deposits of €50 or more and you’ll get something little extra on the house from Thursday to Sunday. A match bonus or free spins, you’ll get a notification of what exactly Casino Joy have in store for you. No matter the freebie, you’d have to meet the standard 40x wagering requirement.
Banking
Casino Joyoffer a very extensive payment service with support of multiple currencies:
- Bahraini Dinar, British Pounds, Bulgarian Lev, Canadian Dollar, Chinese Yuan, Croatian Kuna, Czech Koruna, Danish Krone, Euro, Georgian Lari, Icelandic Króna, Indian Rupee, Kuwaiti Dinar, Mexican Peso, New Zealand Dollar, Nigerian Naira, Norwegian Krone, Peruvian Sol, Polish Zloty, Qatari Rial, Romanian Leu, Russian Ruble, Saudi Riyal, South African Rand, Swedish Krona, Turkish Lira, United Arab Emirates Dirham and US Dollar.
The minimum amount per transaction is just €10 but there’s a 2% fee (min €2) for all supported payment methods. The very least withdrawals are extremely fast. Cashing out to e-wallets takes up to a couple of hours, to cards up to 3 business days and to bank accounts up to 5 days. The maximum amount you can withdraw with a single transaction is €2,300 or up to €5,500 per week and up to €22,000 per month.
Games & Software
Fire Joker, Book of Dead and Forgotten Island Megaways are just some of the blockbuster slots you can instantly find at Casino Joy. Keep digging and you’ll discover other gems like the latest addition to the Rich Wilde series Tome of Madness, which has a meter for unlocking extra modifiers and BTG favorites like Who Wants to Be a Millionaire. If you came looking for big winnings, there are a dozen of progressives like Migrocagming’s Mega Moolah and Major Millions along with Play’n Go’s Gunslinger Reloaded. The classic casino game collection of Casino Joy offers popular video wheels like Lightning, European and American Roulette along with European wheel that offers a chance of winning a 5x multiplier on every spin. There are also single and multi-hand versions of European, Vegas and Atlantic City blackjack provided by Microgaming and popular video poker games like Deuces Wild, All Aces, and Aces and Eights.
Slots
Roulette
Poker
Dealer
Blackjack
Baccarat
Keno
Bingo
Craps
Scratch
Jackpot
Financials
Head out for the Joy live casino and you can find live Auto and Lightning Wheels with starting bets of just 10c along with Swedish and French Roulettes. There are also plenty of seven-seat blackjack tables where you can pull a chair for €5 and Evo’s popular Party Blackajck, Freebet and Power Blackjack tables where bets start from €1. You can also play baccarat with squeeze or controlled squeeze against the dealer and popular game shows like Crazy Ball, Deal or No Deal and Dream Catcher. For dice players, Joy Casino offers Sic Bo and Craps and bingo lovers can find Mega Ball 100x.
Mobile App Download
The Genesis gaming platform is designed to the latest industry standards and the Casino Joy mobile casino is perfectly optimized for small screens. No need to look for native apps on Google Play or App Store, the app is fully web-based and you access it on a wide range of mobile devices. With a mobile game library of about 1,000 titles and a simple and friendly user interface, finding your favorite games is a seamless experience. You can play on the go anything from the latest blockbuster slots to casino classics and Evolution’s most popular tables for blackjack, baccarat, roulette and more.
Android app
With no Android app on Google Play or an APK to download and install manually, you can only access the Casino Joy mobile casino over your mobile browser. Lightweight and mobile-friendly, it supports a wide range of smartphones and tablets, incl. older Android 5.0 devices.
iOS mobile app
You won’t find a Casino Joy iOS app on App Store but their real-money mobile casino supports a wide range of iOS 9.0 iPhone and iPad devices. All you need to enjoy their excellent mobile game library on the go is Safari and a stable internet connection.
Contact
You can reach a Casino Joy customer support agent over live chat, which is available once you log in, or email and their international customer support phone line. The casino is also active on Facebook, Twitter and Instagram where they can provide you with some general information about their offers, T&Cs and payment terms. For more information, you can also check out their FAQ page.
Support in English
-
00356 20341518
support@casinojoy.com
Live Chat
N/A
Support in English
00356 20341518
support@casinojoy.com
N/A
Live Chat
24/7 Support
FAQ
Who are Genesis Global?
An iGaming operator from 2014, which operates its own casino platform and a number of popular casino brands like Sloty and Casino Cruise.
Is there a Joy Casino VIP program?
Yes, it's invite-only and offers a dedicated account manager, exclusive offers, better withdrawal terms and a monthly prize draw.
Are the bonuses sticky?
No, you can forfeit them at any time and withdrawal your remaining balance.
What are Joy Casino's fees?
Aside from the fixed 2% withdrawal fee, inactive accounts get charged 5% and when closing your account, there's a 3% fee for getting your funds back.
What are the restricted countries?
The list includes the USA, Belgium, Portugal, Slovenia, Romania, France, Spain, Denmark, Hungary, Iran, Israel, Turkey, Ukraine and Australia among others.
What's Joy Casino's largest progressive?
Mega Moolah, which seeds at €1,000,000.
Is Joy Casino's support line toll-free?
No, you'll be charged for a standard call to a Maltese landline.
Is there a Joy Casino apk file?
No, the mobile casino is only available in an instant-play version.
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