Casino Dome
Founded in 2021, Casino Dome is the latest member of the Genesis family and like its sister brands, it comes fully loaded. In the coming guide, we take a closer look at everything they have to offer. What bonuses new players get, how good their VIP program is and what do they offer in the long term. We also take a deep dive into the games and check out the very best slots, progressives and live tables available on desktop and mobile. And to make sure there are no bad surprises on the way out, we thoroughly review the payment terms as well.
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:1300+
Bonus
Casino Dome registration
To sign up for a new account with Casino Dome, you start by setting up a username and password and entering your email address. Next, you have to provide personal information like name, date of birth and current address. You also have to select an account currency and provide your phone number. Once the required information is provided, you’ll receive a confirmation email. Open the link to activate your account and you’ll be ready for your first deposit.
Casino welcome bonus
Casino Dome offers a 100% welcome bonus of up to €200 and 21 free spins on top slots like Starburst, Gonzo’s Quest, Twin Spin and Reel Rush. You have to deposit €10 to trigger the offer and the wagering requirements you have to meet are 40x the bonus. Winnings from the free spins are capped at €100 and e-wallet deposits are excluded from the offer. Players from certain markets also don’t qualify, incl. Switzerland, Latvia, Czech Republic, China, Poland, Greece, Belgium and Ukraine among others.
Thursday Travels bonus
Every Thursday, existing customers can get a 25% match bonus up to €100 and 10 free spins on Jumanji, Aloha! Cluster Pays and Fruit Shop. To qualify for the offer, you must have made at least two deposits and wagered €50 or more since joining Casino Dome. The maximum amount you can win from the free play is limited to €100 and like with the bonus, it must be wagered 40x in order to cash out.
Month match bonus
You can claim a 25% match bonus up to €100 every month. The offer is available at the cashier and requires a minimum deposit of €10. You can cash out as much as €2,000 from the free play as long as you wager the bonus 40x.
Casino Dome VIP program
If you stick around long enough, you can expect an invitation to Casino Dome’s VIP program. The more you wager, the faster you get to join the club. And there’s plenty to unwrap. Dedicated customer support, exclusive bonuses, better withdrawal terms and more.
Banking
Casino Dome supports a wide number of account currencies, incl. BHD, GBP, BGN, CAD, CNY, HRK, CZK, DKK, EUR, GEL, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED and USD. This may save you the currency exchange fees but not the 2% withdrawal fee of min. €2 that applies to all payment methods. The minimum you can withdraw is €10 and as a standard player, you can cash out up to €2,300 in a single transaction. VIPs on the other hand are eligible for higher withdrawal limits. Processing speed however is rather slow. It can take up to 72 hours for withdrawals to get cleared. Once settled, payments to e-wallets take hours, to cards – up to three days and to bank accounts – up to five days. Deposits are free and instant, starting from €10 and going all the way up to €5,000 for most payment methods.
Games & Software
Casino Dome is home to over a thousand high-quality slots and real money casino games from the best software providers the industry has to offer. Strap in for Megaways blockbusters like BTG’s Who Wants to Be a Millionaire and 5-reel legends like the choke-full of free spin Book of Dead. Augustus from Microgaming on the other hand will take you to Ancient Rome where you get to mint coins for the emperor. Packed with three bonus rounds, it offers up to 25 free spins, extra reels and additional wilds that can drop epic wins. And if you want to chase really big wins, Temple of Wealth and Beast of Wealth from Play’n Go offer four progressive jackpots. Land a jackpot symbol on a gold reel and you can walk away with pockets full of cash.
When it comes to live games, Casino Dome features dozens of live dealers from Evolution Gaming. There’s an exclusive blackjack table, offering Perfect Paris and 21+3 side bets along with multiple seven-seat tables for high and low rollers. You can also find Party Blackjack, which is served by two dealers and offers starting bets of just 50c and Infinite Blackjack where bets start from €1. There’s also Auto Roulette with La Partage, Lightning Roulette and wheels dedicated for German and Swedish-speaking players. And when it comes down to game shows, you can find the immensely popular Crazy Time, Monopoly Live and Dream Catcher.
Slots
Roulette
Poker
Dealer
Blackjack
Baccarat
Keno
Bingo
Craps
Scratch
Jackpot
Financials
24K Dragon by Play’N Go – an Asian-themed 5-reel slot offering 1,024 ways to win in normal mode and a maximum win of up to 24,000x the bet. Accumulate Dragon dragon symbols during the bonus round and you can bump up the winning combinations up to 8,192.
1 Left Alive by 4ThePlayer – a 5-reel zombie slot with 32,768 winning combinations and featuring free spins, wild and scatter symbols. The game is all about surviving long enough to get to the bonus round where you get to can rack up multipliers for consecutive wins.
Legacy of Dead by Play’n Go – an ever-so-popular Egyptian slot with 5-reels, free spins rounds and special expanding wilds during the bonus round. Minimum bets start from 0.10 and five chamber symbols on a winning line drop 5,000x the bet.
9 Masks of Fire by Microgaming – a legendary five-reel slot dropping 2,000x the bet for filling the grid with mask symbols. Three scatters trigger the bonus game and you get a spin on the wheel of fortune, which determines the number of free spins and the size of the bonus multiplier.
Mobile App Download
Even without Android and iOS apps, Casino Dome offers a solid mobile experience thanks to the Genesis IntelliGen gaming platform. Fast and perfectly optimized for mobile play, it delivers solid gameplay across a wide range of mobile deivce. The game library is reduced to about 500 games but all major releases, jackpots and live games are available on the go. From the Rich Wilde series, Starburst and Bonanza to the progressives from Microgaming and Play’n Go. You can find Evolution Gaming’s most popular game shows and together with the most popular tables for roulette, blackjack and poker.
Android app
Casino Dome doesn’t have a mobile app on Google Play Store, nor it offers an APK file to download and install manually. Available for instant play only, the mobile casino supports the full range of Android 5.0+ mobile devices.
iOS mobile app
There’s no Casino Dome iOS mobile app on Apple App Store and you can only play over Safari. All it takes to get your hands on the mobile casino is an iPhone or iPad running iOS 9.0+ and a stable internet connection.
Contact
Casino Dome offers 24/7 multilingual customer support over the phone, live chat and email. Live chat however is only served by a chatbot so if you need a support agent, you’d have to either call or email them. Aside from the European toll-free number below, there are dedicated phone lines for each of casino’s main markets:
- Canada: 16478480250
- South Africa: 0800992771
- Denmark: 0800006265
- Finland: 0800919878
- Norway: 080013513
- India:000 800 0501 585
Support in English
-
00356 27781453
support@casinodome.com
Live Chat
24/7
Support in English
00356 27781453
support@casinodome.com
N/A
Live Chat
24/7 Support
FAQ
Is Casino Dome safe?
As part of the well-established casino operator Genesis Global, Casino Dome is licensed under the UK, Malta and Swedish gambling commissions. Additionally, the casino uses an SSL-secured connection for collecting personal information and all payments are PCI compliant.
Can I play all games with bonus money?
Some bonuses are limited to certain game providers, whereas for most standard promotions certain limitations apply. Unless otherwise stated, you won't be able to play with house money on jackpot games, live games, video poker and on a number of slots listed in the bonus T&Cs.
Are the bonuses sticky?
No, you can forfeit any active bonuses and withdraw your deposit without having to meet the wagering requirements. To do so, you have to go to the Balance and Bonus tab of your account and click Forfeit on the active bonus.
Why can't I withdraw?
There could be a number of reasons. First, make sure that your account is verified. You should also check if you're not trying to withdraw more than your current balance. It's also possible that you have an active bonus that needs to be wagered. If the problem persists, contact Casino Dome's customer support.
Are there any additional fees?
If you withdraw a deposit that hasn't be wagered in full, Casino Dome reserves the right to charge an additional 10% fee. Accounts that have been inactive for more than 12 months are subject to a monthly €5. Additionally, if a refund or a withdrawal must be issued to a payment method different than the one used for the deposit, Dome may charge a 10% fee.
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