For a small European nation, Bulgaria has plenty of good online casinos but WinBet is unfortunately no longer one of them. Even though they started strong in 2016 quickly following up with an expansion to a handful of European countries, by late 2019 player complaints started piling up. Reports of account verification loops, refusal to accept KYC documents and closed winning accounts for no obvious reason flooded the gaming community. Some even report being unable to withdraw tiny winnings after losing literally thousands of euros. All things point that WinBet have taken a turn for the worse and you should better avoid them at all costs.
- Licenses:Belarus Bulgaria CroatiaRomania SerbiaView All
- Mobile App:
- Live Casino:
- VIP Program:
- Live Chat:
- Number of Games:400+
Signing up for WinBet Casino
Registering an account with WinBet takes only a couple of minutes. In a single-page form, you’d have to provide basic personal and account information. Name, address, phone number, username and password are required along with your ID number. You’d also have to choose an account currency, which you won’t be able to change later on. So make sure to select the currency you’re indenting to make payments in. Once you have all required fields filled in, you’ll receive a confirmation email. Follow the link to activate the account and you are ready for your first deposit.
Casino welcome bonus
WinBet will triple your first deposit. There is, however, a number of players reporting to have met the wagering requirements and were still unable to withdraw their winnings. Proceed with caution. The 200% match bonus is limited to €500 and courtesy of the casino, there are three additional bonus offers over the course of the next three days. You get one 20% match bonus of up to €50 for the sports and live casino sections and up to 100 free spins at €0.50 for Pragmatic Play’s Hot Safari. Once you claim the offer, however, you won’t be able to withdraw any funds before meeting the minimum rollover requirement of 35x the bonus plus the deposit amount.
Live casino welcome bonus
If you prefer getting started from Evo and Ezugi’s live dealer lobbies, you can opt in for WinBet’s live casino welcome offer instead. You get a 200% bonus to €100 for the live games and three special offers for the next three days. One day one, you get a 20% match bonus up to €10 for the sports section, one day two – up to 20 free spins at €0.50 for Hot Safari, and on day three – another 20% match bonus up to €10 for the live casino. You would have to play through your deposit and bonus seven times before you can cash out any of your funds.
Daily free spins
Based on the player’s daily activity for the past 24 hours, WinBet hands out free spins on a daily basis. The more active players are, the more free play they get. The spins are credited automatically without deposit requirements and come with no rollover requirements as well.
Three times extra free spins
If you deposit at least €5 every day of the week, on Monday you get three times the free spins you would normally get. Again, there are no deposit or rollover requirements.
WinBet will refund 10% of your net losses for the weekend with a cashback bonus of up to €150. The bonus gets credited on Monday and you would have to play through the bonus amount four times in order to cash out.
International players can open accounts in EUR and deposit as low as €5 with Skrill, debit/credit cards or via bank wires. Same options are available for withdrawals and you can cash out as little as €15 for all of the methods listed. Furthermore, unlike its local competitors, WinBet won’t charge any withdrawals, incl. with Skrill.
Games & Software
If you haven’t played an Eastern European casino before, you should start with the urban legends Burning Hot and Rise of Ra. On both, you get a chance to win EGT’s mystery jackpots. The first one is triggered randomly at the end of each turn, whereas the Egypt Quest jackpot games have a special symbol that takes you to the bonus reels where you get to collect scrolls. CT Gaming’s titles like Lucky Clover and its spin-off Wild Clover are linked to a similar random progressive with a pick’em up bonus round. If you need a break from the basic graphics and monotone paytables, you can find plenty of popular Pragmatic Play slots like Wolf Gold, Chilli Heat and the John Hunter Series. Further in the casino selection, there are classic casino games like Roulette Casino Maria Luiz and European Roulette along with Jacks or Better, Bonus Poker and classic Blackjack 3 Hands.
Surprisingly for a rather small Bulgarian casino, WinBet have very extensive coverage of Evolution Gaming and Ezugi’s most popular live dealer games. In over 80 lobbies, you can find multiple seven-seat blackjack tables and busy tables for Texas Hold’em and €1 Euro roulette. Auto-roulette is of course the most popular version where bets start as low as €0.40, followed by Lightning Roulette where you often see more than 3,000 active players.
Mobile App Download
With its relaunch in 2015, WinBet went full-on mobile-friendly. Their entire casino offering and sportsbook of the brand are now available for mobile devices in the mobile version of the casino. No need to download mobile apps for Android or iPhone. All you have to do is log in on your smartphone or tablet and you can find all slot titles, jackpot games and live dealers WinBet has to offer. And just like in the desktop version, you can easily request withdrawals, deposit funds and stay on top of the latest promotions with just a couple of swipes and taps.
WinBet doesn’t have a mobile app available for download on Google Play or an APK file to install manually. Featuring instant play only, the mobile casino is available for a wide range of mobile devices running Android 5.0 or later.
There is no WinBet casino app to download from the App Store. Still, the instant mobile casino offers a very app-like experience and is compatible with iPhones and iPads running iOS 9.0 or later.
WinBet offer customer support in English and EU players can contact them over the phone, email or live chat. The chat waiting times tend to be less than five minutes for most parts and the casino does its best to respond to email inquiries within 48 hours.
Is WinBet legit?
Technically, yes as they hold a number of European gambling licenses. However, over the past years, there have been numerous complaints against them for abusively interpreting their T&Cs and refusing to verify winning accounts. Proceed with caution and at your own risk.
I get Error 1020. Why?
Players report getting the error after big winning streaks. Local community members speculate that WinBet may be restricting access to the casino in order to avoid paying out winnings.
What are the withdrawal limits?
Their T&C's state that you can withdraw up to €10,000 to cards and bank accounts, and up to €5,000 to your Skrill account. That is, however, if they don't get you in an account verification loop, which as players report can be impossible to get out of.
What are the extra gambling options?
You can bet on sports and virtual sports as well.
What are the most popular slots?
40 Burning Hot, 20 Burning Hot and Rise of Ra.
What is the biggest jackpot winner?
The casino claims that in 2020 a player won the EGT mystery jackpot of over €600,000. The information, however, is not confirmed by the game studio.